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Services We Provide

Large, In-Stock Inventory: We stock over 27,000 hardware, lumber, and building material items. Many items are stocked in depth, in quantities sufficient for you to complete your job or fill your order.

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Special Orders: We’ll get you anything! If we don’t carry it we will gladly find it for you and quote you a firm price and estimated time of delivery. If we can’t get it for you at a reasonable price or within your time requirements, we’ll tell you that too. Click here to see our special order policy.

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We Deliver: We can deliver your order locally, ship it via UPS, or palletize if for common carrier shipping. We have shipped international orders to Mexico , Uzbeckistan, Africa , and South America . Call us, fax us, e-mail us, or use our Commercial Internet Catalog to place your delivery orders. Please click here to see our local delivery policy. Please see our policy for shipments beyond the Houston Metro area. Please note: As of March 2006, we have added a $6 fuel surcharge to all local deliveries made with one of our trucks.

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Will Call Service: We will pick your will-call order in advance and have it packed and ready when you arrive. To place an order for will-call pickup:

•	call us at (713) 923-9458 (8 - 5, Monday thru Saturday, CST)
•	fax us at (713) 923-9423 (express order form 22KB pdf file)
•	e-mail us at sales@coxhardware.com
•	shop our Virtual Hardware Store and indicate will-call pickup when you check out

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Commercial Catalog: Our on-line catalog is fully searchable by various keys and criteria. The on-line catalog lists over 30,000 in-stock items and can be used to place orders via the Internet. Additionally, we also offer a print catalog via our web site that can be viewed on-line or downloaded for off-line use and printing on most common laser printers.

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In-Store Charge Accounts: for qualified commercial and industrial businesses only. Here is a summary of available account features. Here is a Commercial Credit Application (114KB pdf file).

Experienced Telephone Sales Staff: Real people answer the phone when you call, not a computer. Our telephone sales staff are experienced hardware and lumber salespeople. We will quickly and efficiently quote prices, suggest product solutions, and service your needs.

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Cutting Services:

We cut and thread Sch. 40 Black & Galvanized pipe from 3/8-inch to 4-inch I.D.
We cut window glass to size, and wrap it for safe transportation.
We cut window screen and solar screen to you specifications.
We cut Plexiglas to size in thickness of 7/64-inch, 1/8-inch, and 1/4-inch up
to 4 ft x 8 ft.
We cut rope, chain, steel rebar, and wire rope.
We cut industrial hose from 1/16-inch to 2-inch ID to your length specifications
We cut keys (of course!)

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Free popcorn and coffee: when you shop our store. Eat, Drink & Be Merry while you shop

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Our accounting system: Our Activant computer system helps track expenses by linking your purchase order to our delivery document and/or an invoice. Signed original documents can be automatically faxed and/or e-mailed at time of purchase for better control. Each commercial customer has a private web page on our site that lists recent purchases and current account balances. All documents can be viewed, reprinted or e-mailed in PDF form, including the original signature and the printed name of the person who signed the invoice. This standard service helps your staff reconcile invoices for payment quickly and efficiently and also provides greater control to your managers. It’s another example of how we help save you time and money.